FAQS

Q. How do I contact customer care?
- Email us here at info@ikkadukka.com

Q. How do I know if my order is confirmed?
- You will receive an email to confirm receipt of order.

Q. Will I be able to track my order?
- Yes you will receive a tracking code by email and you can track you order on the site www.ikkadukka.com.

Q. Will I be able to return the item if I am not happy?
Please see our returns policy.

Q. Is my personal information kept private?
- All information received through our site remains completely private and confidential please view our privacy policies here.

Q. Do I have to pay import taxes?
- For purchases out side of India the purchase may be subject to import tax. You will be informed of this at the point of purchase.

Q. Can I can cancel my order once it is placed?
- Unfortunately, we cannot cancel your order once it has been processed.

Q. What if I can't find what I need?
-We will be happy to help. Please contact us at info@ikkadukka.com.